engauge 3d australiaEach year we prepare a benchmarking report to support industry innovation, improved service delivery and efficiency in Australia’s urban water utilities. Covering 182 pricing and service quality indicators, the National Performance Report 2015–16 for urban water utilities compares 86 water utilities providing services to over 20 million people across Australia. Results show the median annual volume of residential water supplied remained consistent with previous years, increasing just 1 per cent to 182 kL per property. Surface water remains the dominant water source in Australia, but there was a 7 per cent increase in recycled water supplied by medium-to-large utilities, including many large regional utilities and councils. This increase reflects an overall long-term trend of reduced surface water availability and a commitment to diversify supply sources in the face of growing demand. Read More